Driver's Edge Complete Tire & Auto Service

Celestine Johnson 2 months ago

We have been to Car Care Central for several years and this was the first time I took my 2018 Volvo for maintenance instead of the dealership. They did a great job and were able to do all the work including ordering/picking up a part from Volvo to replace a windshield pump all in one day! so glad to see this is still a great trustworthy auto repair business. Thanks guys!

Traveling Rebel 3 months ago

If you're looking for auto repair in Plano, Texas, I highly recommend this shop. I recently had a failing wheel bearing repaired here, and the experience was fantastic from start to finish. The repair was completed quickly, and the difference was immediately noticeable. My car now drives incredibly smooth and quiet, and I even noticed improved ride quality afterward, which was a very nice unexpected bonus. What was also very impressive to me was the professionalism and honesty of the staff. After my wheel bearing repair, I asked about diagnosing another issue I was experiencing. Instead of guessing or trying to sell me a repair, both the service manager and the general mechanic were upfront and told me I should return when their master mechanic was available so the issue could be properly diagnosed. That level of honesty is rare. Many shops would have simply thrown out a diagnosis and estimate, whether they were certain or not. These guys took the time to make sure I would get accurate vehicle diagnostics from the right person. Everyone I interacted with was friendly, professional, and highly knowledgeable. It's clear they take pride in doing quality work and giving customers a

Melissa Deanne 4 months ago

Bobby was super kind and made a not-so-great vehicle situation a lot better. CCC offers financing options which are a huge help! They got me back on the road sooner than originally estimated. They have truly earned my business! Thanks again so much!

temo smith 5 months ago

Stay away from this place. They are very dishonest. My son took his car here for an alignment. They charged him over $100 and gave him a report that stated it needed more repairs to get the alignment fixed. I took the report to my mechanic and after reviewing the report and looking at the car, he determined that Car Care Central did not even attempt to do the alignment. I called Car Care Central and spoke with Bruce (the manager). I explained the situation to him and he said to bring the car back for the alignment. We took the car back to them , however they did not honor their word and said they could not do the alignment because the car still needed repairs. I realized this place was a waste of my time, so I decided to take the loss on the $ we spent with them. We took the car for alignment to a place my mechanic recommended. It is driving perfectly fine now with 0 issues. Car Care Central is a scam. Do not do any business here.

M Coleman 7 months ago

⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish! I had an outstanding experience with Car Care Central. From the moment I arrived, the team demonstrated exceptional customer service and a true commitment to quality. The service was completed in a timely manner, and their inspections were incredibly detailed — giving me full confidence in the condition of my vehicle. What I appreciated most was how they provided a plethora of repair options, clearly outlining everything from the most immediate needs to items that could be addressed later. That level of transparency made it easy to make informed decisions without feeling pressured. A special shoutout to Robert Hill, whose personality truly sets the tone for the entire experience. He is joyful, delightful, and absolutely a people person. Robert delivers personal, attentive service that makes you feel valued as a customer rather than just another appointment. The entire crew was thorough, professional, and clearly takes pride in their work. If you’re looking for an auto shop you can trust, Car Care Central is it. Highly recommend!